Privacy Policy

At GPI Power, we recognize the critical importance of privacy, particularly when it comes to the technical and operational details of your facility's energy infrastructure. This Privacy Policy outlines how we collect, protect, and handle information submitted through our authorised Olympian Genset sales and service platforms and engineering consultation channels.

1. Information We Collect

To provide accurate generator sizing, custom load profiles, and installation consulting, we may collect the following information:

• Contact Details: Your name, company name, telephone number, business email, and geographic location.
• Operational Data: Facility load profile specifications (in kWe/kW), duty cycle requirements (Standby, Prime, or Peak Shaving/Demand Response), fuel preference (Diesel or Gas), and physical site constraints.
• Technical Queries: Engineering requests, wiring diagram requests, or service ticket details related to Olympian generator sets.

2. How We Use Your Information

The information collected is used exclusively for industrial engineering, quoting, and service coordination:

• To calculate exact generator capacity, thermal margins, and electrical load requirements for your site.
• To generate comprehensive sales quotes and support packages for Olympian gensets.
• To coordinate preventive maintenance, diagnostic field service, and parts delivery.
• To improve our engineering resources, custom configuration options, and online technical library.

3. Information Sharing and Disclosure

We do not sell or lease your commercial operational details or contact information to third-party marketers. Information is only shared under the following conditions:

• With our authorized service network and technicians assigned to execute diagnostic maintenance on your site.
• With regulatory bodies if required to secure EPA emissions certifications or local permits for your installation.
• As required by law to protect critical infrastructure safety or respond to legal processes.

4. Data Protection and Security

GPI Power utilizes industry-standard security protocols to protect sensitive data. Access to physical load profiles, site layouts, and company contact lists is strictly restricted to certified engineers and personnel directly involved in sizing or maintaining your generator sets.

5. Contact Us

If you have any questions regarding this Privacy Policy or wish to modify or delete the facility operational records we hold, please contact our administrative desk at:

GPI Power Headquarters
Houston, Texas
Toll Free: (833) 377-4474
Email: info@gpipower.com